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Assessor-Treasurer

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1. When are my property taxes due?
2. How do I pay my property taxes?
3. Why does my property value change each year?
4. What can I do if I disagree with my assessed value?
5. Why haven't I received my tax statement yet?
6. How often does the Assessor-Treasurer's Office inspect my property?
7. What gives the Assessor the right to photograph or enter my property uninvited?
8. What will happen if I don't pay my first half tax in April?
9. My mortgage company should pay my taxes but they haven't. What should I do?

Assessor-Treasurer - Foreclosure

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1. When is the foreclosure sale?
2. Will my credit suffer if I just let my property go to a foreclosure sale?
3. Why are you notifying me now that my taxes have been delinquent for several years?

Assessor-Treasurer - Mobile Homes

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1. Why isn't my manufactured/mobile home value going down annually? Shouldn't it depreciate like a car?
2. Isn't the N.A.D.A. or Blue Book a better indication of the value of my manufactured/mobile home?
3. I just purchased my manufactured/mobile home for less than the assessed value. How can my value be more than I paid for it?
4. I sold my manufactured/mobile home two years ago and I'm still getting the tax statement. What should I do?

Assessor-Treasurer - Personal Property

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1. What is personal property?
2. How often do I have to file a personal property asset listing?
3. What happens if I do not pay my personal property taxes?
4. How am I taxed on my personal property?
5. Will I receive a personal property tax statement?
6. Why is there a late file penalty on my tax bill?

Assigned Counsel (Public Defender)

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1. Who is my attorney?
2. How do I contact my attorney?
3. What if I don't qualify for a DAC attorney?
4. How do I quash a warrant?
5. How do I contact my DAC assigned panel attorney?
6. What will happen at my next court date?

Auditor - Animal Services

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1. How do I report a barking dog?
2. Where do I license my dog?
3. How do I contact the Humane Society?
4. Are there other locations where I can license my pet?
5. Do cats have to be licensed?
6. How long can my neighbor leave his dog chained to a tree?
7. What is the process for taking an animal away from an owner?
8. Can I find out who made a complaint?
9. Are poultry or livestock allowed in my neighborhood?
10. How do I update my pet's status?
11. How do I report a dog that is a menace?
12. What are the fees to license my pet?

Auditor - Elections

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1. How do I register to vote?
2. How do I change my address or name on my voter registration?
3. How do I get a replacement ballot?
4. Where can I get voter data?
5. What are under and over votes?
6. How do I change my political party?
7. Why did I get a jury summons?
8. Where can I drop off my ballot?
9. Do I need a stamp to mail my ballot?

Auditor - Elections - Ranked Choice Voting

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1. Why Ranked Choice Voting?
2. What is Ranked Choice Voting?
3. Who is elected using Ranked Choice Voting?
4. How do I run under a party label using Ranked Choice Voting?
5. How do I vote on a Ranked Choice Voting ballot?
6. How are Ranked Choice Voting ballots tabulated?
7. What was the impact of the 2007 Charter Amendments?

Auditor - Elections - Voting

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1. How do I challenge a voter registration?

Auditor - Excise Tax

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1. Why do I need an excise tax affidavit?
2. Who is responsible for paying the excise tax?
3. How do I calculate excise tax?
4. How do I create a deed?
5. View More FAQ
6. How do I complete an excise tax affidavit?
7. What do I do when I sell my mobile home?
8. Where do I get the excise form and how do I complete it?
9. Why do I need an additional form for the gift exemption?
10. How do I find out if my transaction is Exempt from Excise Tax?

Auditor - Marriage

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1. How do I change my name?
2. How do I get a copy of my marriage certificate?
3. Has my marriage certificate been returned?
4. Can the three day waiting period be waived?
5. What are the minimum ages for applicants?
6. What if one of the applicants is 17? Can he/she get a license?
7. How do I get divorced?
8. How long is a marriage license valid?
9. What type of ID is accepted?
10. Is there a waiting period before I can use the license?
11. How much is the marriage license?
12. Is the license only valid in Washington?
13. What if I lost my marriage packet?
14. What do I need to bring in?
15. Is all information on the marriage certificate mandatory?
16. What if the person doesn't know the information on one of the parents?
17. What if I don't know the information at the time I apply, but I can find it before we are married?
18. What if one of us is not legally divorced yet, can we still apply for a marriage license?
19. Can we get married again in Washington even if we are legally married in another state or country?
20. What are the steps after the marriage ceremony has taken place?
21. I'm performing a wedding ceremony what do I need to do?
22. Can I apply for a license in WA if I am an out of state resident?
23. Is the application fee refundable?

Auditor - Passports

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1. How much does a passport cost?
2. How do I get a passport?
3. How long does it take to get a passport?
4. What forms of payment do you accept?
5. Other Frequently Asked Questions
6. How much are passport photos?

Auditor - Public Disclosure

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1. Who is the Ethics Commission?
2. What are the Enforcement Procedures?
3. What is Lobbying?
4. Who is the Hearing Officer?
5. Who is required to file lobbyist disclosure forms in Pierce County?
6. Who is exempt from filing lobbyist disclosure forms?
7. Where can reports be filed?
8. Is there a lobbyist registration fee?

Budget & Finance - Gambling Taxes

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1. How much are my gambling taxes?
2. What are the reporting requirements for gambling taxes?
3. Where do I pay my gambling taxes?

Budget & Finance - Property Tax Payments

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1. How much are my current year Property Taxes?
2. Who do I need to talk to regarding Delinquent Taxes?
3. Who do I need to talk to regarding Exemptions (Senior and Disabled)?
4. How much are my mobile home taxes?
5. How do I change my Name/Address on my parcel?
6. Where do I pay my taxes?
7. Can I use my credit card to pay my taxes, or may I pay my taxes electronically?
8. I mailed my property tax statement more than two weeks ago. When will my payment be reflected on the Assessor-Treasurer website?

Civic Plus Training

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1. Is it going to get any cooler?
2. Who will win the U.S. Open?
3. When do we go home?
4. How do I get a copy of my son's autopsy report?
5. Will you ever retire?

Clerk of the Superior Court - Dissolution of Marriage Questions

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1. Where do I get dissolution papers?
2. I have questions about filling out my divorce/custody/modification papers.
3. I need a copy of my divorce decree.
4. How do I get an appointment with the Court Facilitator?
5. Where can I pay child support?

Clerk of the Superior Court - Domestic Violence

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1. Where do I go to get a Domestic Violence restraining order?

Clerk of the Superior Court - General

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1. Where is the Office of the Clerk of the Superior Court (County Clerk) and what hours is it open?
2. What does it cost to file a case in Pierce County Superior Court?
3. Where do I go to get a Domestic Violence Restraining Order?
4. How do I find out the date/time/place of my court hearing?
5. How can I find out the status or what happened in a case?
6. Can you recommend an attorney to take my case?
7. Instructions for Issuance of Out of State Subpoenas

Clerk of the Superior Court- Criminal Questions

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1. How do I quash a warrant?
2. Can I pay my Superior Court ordered fines online?
3. Where do I get a Certificate of Rehabilitation to reinstate or obtain a concealed weapons permit?

Community Connections

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1. Who can help with rental assistance?
2. Can you help me find a rental?
3. My lights are going to be shut off; can you help me?
4. Where can I find assistance filing my Income Tax?
5. Do you have money to help people with food?
6. I need a lawyer; can you help me ?
7. My home is not handicap accessible; can you make it accessible?
8. When does energy assistance start?
9. How do I get my child into Head Start or ECEAP (Early Childhood Education and Assistance Program)?
10. Do you do screenings that help me know how my baby is developing?
11. Can you help me with my GED?
12. I need job skills; do you have a program that can help me?
13. I am about to be homeless; where can I go?
14. Will weatherization provide me with free new windows?

County Executive

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1. How do I invite Pat to an event?
2. How do I request a proclamation from the executive?
3. How do I contact a department?
4. How do I file a complaint or a compliment?
5. How can I get a photo of Executive McCarthy?
6. How do I get a copy of the county budget?
7. How do I get a copy of an ordinance or resolution?
8. How do I apply for a Pierce County job?
9. How do I request public records?

District Court

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1. How do I get to the Pierce County District Court?
2. How do I schedule an infraction hearing online?

Elections

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1. How do I register to vote?

Emergency Management - Exercises

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1. I still have not received my training certificate for a course that I took on the Emergency Management Institute (EMI) Web site. What should I do?

Facilities Management

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1. How do I bid on construction projects or vendor opportunities?
2. Where can I park near the County-City Building?
3. How can I file a public records request?

Facilities Management - Construction Management

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1. How do I bid on construction projects or vendor opportunities?
2. Where can I find construction bid results?

Facilities Management - Forestry Management

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1. Who conducts timber harvests on county owned lands?

Facilities Management - ID Badges

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1. I lost my ID badge, how can I get a new one?
2. Who do I contact with a question, comment or concern about security staff?
3. I am an attorney who needs access to County courthouses on a regular basis. How do I obtain an ID badge?

Facilities Management - Maintenance Management

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1. How do I bid on maintenance projects or vendor opportunities?
2. Is there a lost and found for the County-City Building?

Facilities Management - Requests For Proposals

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1. How do I bid on construction projects or vendor opportunities?
2. Where can I find construction bid results?

Facilities Management - Security Management

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1. I am an attorney who needs access to county courthouses on a regular basis. How do I obtain an ID badge?
2. Who do I contact with a question, comment or concern about security staff?

Facilities Management - Tax Title Property

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1. Who do I contact regarding foreclosures?
2. Can I just come in and purchase Tax Title property?
3. Do you have any homes?
4. Do you have a list of tax title properties?
5. What if I am interested in buying tax title property?
6. What does 'tax title' property mean?
7. Who do I call for more information regarding tax title property?

Frederickson Area Construction Projects

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1. Why are we constructing all these projects at the same time?
2. Why did we close the road for four months?
3. Will Canyon to the south be built?
4. What type of median is going in?
5. When will the rest of 176th St. be built?

HR - Apply for County Jobs

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1. How does the applicant profile work?
2. I just signed up. Where is my password?
3. My application has been submitted but I want to add to it. How do I do that?
4. How do I change my password?
5. I just changed my name. Can I change it in my profile?
6. I forgot my username. Now what?
7. I'm having trouble applying online. What are some things I should look for?
8. It says my account is suspended. What do I do?
9. When I paste information into the fields, some of the characters change to question marks. Why?
10. Is copying my resume into the additional history page a substitute for filling out the application?
11. If I apply on-line do I still need to mail, fax or e-mail in my application?
12. My application has been submitted but I want to add to it. How do I do that?
13. I don't like the username I chose. How do I change it?
14. How can I tell if my application was submitted?
15. When I update my profile does it change applications already submitted?

HR - Benefits - Shared Sick Leave

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1. Who may I donate sick leave to?

HR - EEO / ADA

HR - EEO Disability Accommodation

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1. How do I request reasonable accommodation during the employment selection process?

Juvenile Court

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1. Where is Juvenile Court (Remann Hall)?
2. What happens when a juvenile is arrested or cited for a criminal offense?
3. Do I have any financial responsibilities if my child is arrested or detained?
4. If my child was detained, are there court hearings?
5. Do I need legal representation?
6. When am I going to get to meet with my attorney to talk about my case and how can I find out which attorney is assigned to me?
7. What happens at arraignment?
8. Are there any legal negotiations or plea bargaining?
9. What are the chances I will be detained?
10. Are there common criminal court hearings?
11. Can anyone come to Juvenile Court hearings?
12. Does my parent have to come with me to court?
13. Are there any basic rules I need to follow when I come to court?
14. Do I have any obligations while my child waits for his/her court hearing?
15. Are there ever restrictions/obligations after a court hearing?
16. Can my child be detained for a long time?
17. How do I quash my warrant?
18. What do I do if I get a curfew violation?

Juvenile Court - Adoption Services

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1. Where is Pierce County Adoption Services located?
2. How long does the process take?
3. How do I know if I need an attorney?
4. How much does an adoption cost?
5. Does my child participate in the process?
6. Who is required to attend the court hearing?
7. When and where are adoption hearings held?
8. What should we wear to court?
9. My child’s father is not listed on the birth certificate. Do I have to notify him?

Juvenile Court - At-Risk Youth / Child in Need Services

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1. Who files the At-Risk-Youth (ARY) petition?
2. How do I file an At-Risk Youth (ARY) petition?
3. How do I file a Child in Need of Services (CHINS) petition?
4. What should I do if the court order is violated?

Juvenile Court - Chemical Dependency Disposition Alternative

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1. How does my child get into Chemical Dependency Disposition Alternative (CDDA) ?
2. How much does treatment cost?
3. Why does my child have to change probation officers again?

Juvenile Court - Community Supervision (Probation)

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1. Is my probation officer also an attorney?
2. This is my child’s responsibility so why do I have to be at court?
3. Are there restrictions/obligations after a court hearing?
4. Will my school be contacted?

Juvenile Court - Court Services (Clerk's Office)

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1. Where is the Juvenile Court Clerk's Office?
2. How do I quash my warrant?
3. If my child was detained, are there court hearings?
4. What happens at arraignment?
5. Do I need legal representation?
6. Are there any legal negotiations or plea bargaining?
7. What are the chances I will be detained?
8. Are there common criminal court hearings?
9. Does my parent have to come with me to court?
10. Can anyone come to Juvenile Court hearings?
11. Do I have any obligations while my child waits for his/her court hearing?
12. Are there ever restrictions/obligations after a court hearing?
13. What do I do if I get a curfew violation?
14. What do I need to do if I am unable to attend my Tuesday afternoon truancy hearing or I missed my hearing?
15. What do I need to do if I missed a Thursday truancy hearing?

Juvenile Court - Dependency Court

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1. What does “Dependency” mean?
2. When can I see my child(ren)?
3. How do I get an attorney?
4. What if I missed the Shelter Care Hearing?
5. What is a CASA/GAL?
6. What is the difference between a CASA and a GAL, and what determines which my child will get?
7. Is there anyone I can talk with who has been through this?
8. What is Dependency 101?

Juvenile Court - Dependency Court Proceedings

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1. How can I find out when the next court date is?

Juvenile Court - Detention (Secure Confinement)

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1. Where are arrested youth detained?
2. When can I visit my child in detention?
3. What are the rules for visiting my child in detention?
4. Can I visit a youth in detention if I am not the youth’s parent?
5. What happens when a juvenile is arrested or cited for a criminal offense?
6. How do I quash my warrant?
7. Do I have any financial responsibilities if my child is arrested or detained?
8. If my child was detained, are there court hearings?
9. How do I find out if my child has a court hearing?
10. Can my child be detained for a long time?
11. Can my personal property be released to my parent?
12. Are there any requirements if my child is released from Detention?

Juvenile Court - Diversion

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1. What are the differences between diversion and court?
2. What if I do not want to go through diversion?
3. How many times can I go through diversion?
4. Can I get a copy of my arrest report?
5. Do I need an attorney to go through diversion?
6. Can I speak with an attorney about my decision to go through diversion?
7. Can I go through diversion if I am almost 18?
8. Who will be at my diversion meeting?
9. Do my parents have to come with me to my diversion meeting?
10. What will happen at my diversion meeting?
11. When will my diversion meeting be held?
12. Where will my diversion meeting be held?
13. How long will the diversion meeting take?
14. What happens after my diversion meeting?
15. Do I have to go through diversion or to court if my parents have already punished me?
16. Will I have to go to juvenile detention?
17. Who will know about a juvenile’s diversion?
18. Will I have a criminal record if I go through diversion?
19. How much is the diversion fee?
20. Can I go through diversion if I can’t afford to pay the diversion fee?
21. What happens if I fail to complete my Diversion Agreement?
22. Can I lose driving privileges for a drug- or alcohol-related offense?
23. Will my school be notified?
24. Can my diversion record be sealed or destroyed?

Juvenile Court - EHM/CDET (Alternative Detention Services)

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1. What is the cost for Electronic Home Monitoring (EHM)?
2. What is the cost for Community Detention (CDET)?
3. How long will I be on the EHM program?
4. What are the rules of the EHM program?
5. Is the EHM bracelet waterproof?
6. Who do I contact for EHM windows?

Juvenile Court - Forms & Packets

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1. Where is Juvenile Court (Remann Hall)?
2. What is the first step to filing an at risk youth petition?
3. What is the first step to filing a juvenile anti-harassment petition?

Juvenile Court - Functional Family Therapy (FFT)

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1. Why do I have to do counseling when my child is the one in trouble?
2. How do I get into Functional Family Therapy (FFT)?
3. If I am eligible, will I get Functional Family Therapy (FFT)?

Juvenile Court - Option B

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1. What are the eligibility requirements for the Suspended Disposition Alternative (Option B)?
2. How long does the Option B program last?
3. What can I do as a parent to help my child be successful on Option B?

Juvenile Court - Programs/Services Offered to Youth

Juvenile Court - Special Sex Offender Disposition Alternative (SSODA)

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1. What happens if I am placed on SSODA probation?
2. What will happen at arraignment?
3. Will my school be contacted?
4. How will being placed on SSODA probation affect the any extracurricular activities in which I am involved?

Juvenile Court - Truancy

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1. What do I need to do if I am unable to attend my Tuesday afternoon truancy hearing or I missed my hearing?
2. What do I need to do if I missed a Thursday truancy hearing?

Neighborhood Traffic Safety Program

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1. Are speed humps going to continue to be installed within the county?
2. How can I access the radar trailer?
3. How do we get Children at Play signs installed on our street or in our neighborhood?
4. What are speed humps and how are they related to the Traffic Calming Pilot Program?
5. What can I do in my neighborhood about speeders?
6. How do we get Neighborhood Entry signs installed?

PALS - Addition / Remodel / Repair

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1. Can I remove a window in my bedroom and install a door to the outside without a building permit?
2. Do I need a building permit if I want to replace the siding on my house?
3. Do I need a building permit to remove the wall between two rooms to create a recroom?
4. Do I need a building permit to build a cover over my patio or deck that is attached to the house?
5. Is a building permit required to re-roof my house?
6. How do I attach the Kraft-faced insulation to the wall studs?
7. If I am replacing my porch steps that were unevenly spaced and a building permit is not required can I rebuild as they were?

PALS - Building Inspections

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1. How do I schedule an inspection?
2. Why can't I re-schedule the same type of inspection I had today for tomorrow?
3. I have been calling your inspector all day and I have not gotten a call back. Why is this?
4. When I attempted to schedule my inspection through PASS, I didn't get the option for the type of inspection I need. What do I do?

PALS - Building Permit

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1. Do I need a Building Permit?
2. What do I need to apply for a building permit for my home?
3. How long is a Building Permit good for?
4. Is my permit ready to pick up?

PALS - Bulkheads, Fences and Retaining Walls

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1. Do I need a building permit if I build retaining walls to terrace my landscape on a hillside?
2. When do I need a permit to build a fence?
3. How close can a fence be to road intersection?
4. Do I need a permit to replace my bulkhead?

PALS - Cargo Container Storage

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1. Can a cargo container be used for storage?
2. Can a cargo container be used as a temporary storage structure?
3. Are there any landscape buffer requirements?
4. Are there any sight/obscuring fence/wall requirements?

PALS - Chickens, Livestock and Pets

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1. Can I raise chickens, horses, cows, pigs, dogs, cats, Etc... on my property?
2. What is a small animal?
3. What is the definition of small livestock?
4. Are there any special requirements pertaining to residential accessory uses and animals?

PALS - Credits / Fees / Refunds

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1. How do I pay my fees using the PALS Online Permit website?
2. How do I request a refund of my application/permit fees?
3. Can you tell if my credit card has been charged for the online application I just set up?
4. There may be duplicate credit card payments for the same application, what happens next?
5. Can you redeposit the check that I wrote to the County if it came back as a non-sufficient fund check?
6. Can you hold the check that we pay at the Development Center cash register?
7. How long does it take to get a refund?
8. Why have I not received my refund for School Impact Fees?
9. What is the status of my Traffic Impact Fee (TIF) refund?

PALS - Critical Areas / Fish & Wildlife / Wetlands

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1. What is a critical area?
2. Is it still a wetland if it only has water in it in the spring?
3. How big is the buffer on my wetland or stream?
4. I've heard I can reduce the buffer to fit my proposal. Is this true?
5. Are Bald Eagles still protected?
6. Can I still build on my parcel?
7. Why do we care about protecting fish and wildlife?
8. How can I find out if there are Wetland or Fish and Wildlife Critical Areas on my property?
9. What is the purpose of the critical area requirements?
10. Where can I find out about Pierce County's Critical Areas Ordinance?
11. Why do I have to pay such high taxes on my property when it is mostly fish and wildlife habitat area?

PALS - Driveway Permits

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1. Why do I have to get a driveway approach permit when the driveway already exists?
2. Do I need a permit to repair/re-gravel/pave my driveway?
3. Why do I need a driveway permit?

PALS - Environmental / SEPA

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1. How long does the environmental review process take?

PALS - Financial Guarantees

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1. When will my bond or assignment of funds be released?
2. May we use our own bond form?
3. Will the Planning & Land Services Department accept a personal check or cash in lieu of obtaining a bond or assignment of funds from a financial institute?
4. When does the 24-month period begin?
5. The property has been sold. When can I expect the return of my bond/assignment?

PALS - Flood

Show All Answers

1. Why do I need a flood study/flood boundary delineation survey?
2. I think there is a floodplain on my property; I understand there might be regulations limiting what I want to do. How do I find out more?

PALS - Forest Practices

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1. What is a Forest Practice?
2. What is Forest Land?
3. What is a Merchantable Stand of Timber?
4. Who regulates Forest Practices in Pierce County?
5. How do I determine if I need a Forest Practices permit to harvest my timber?
6. What is a Class IV-General forest practice?
7. How much does a Class IV-General forest practices permit cost?
8. What is a Development Moratorium?
9. Why is a Development Moratorium imposed on a parcel?
10. What is a “Notice of Moratorium on Non Forestry Use of Land”?
11. Can I develop my parcel when there is a 6-Year Development Moratorium on it?
12. Where can I look to see if a parcel has a 6-Year Development Moratorium?
13. Can a Development Moratorium be removed?
14. Do I need a forest practices permit from Pierce County to cut down trees in order to install a septic system and/or well?
15. Do I need a forest practices permit from Pierce County to cut down trees in order to clear my parcel for my future home?
16. What is a Conversion Option Harvest Plan (COHP)?
17. Do I have to pay any taxes on the timber I harvest?
18. Do I need a forest practices permit from Pierce County to cut down danger/hazard trees?
19. Do I need a forest practices permit from Pierce County to cut down a “few” trees?

PALS - Garages, Sheds and Decks

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1. Do the carport structures with the metal or canvas roof I can buy at the retail stores advertised as carport cover for Boats, Cars and RV's require a permit?
2. How high can I build a deck?
3. How many storage sheds can I build on my property without requiring a permit and, how large can they be?

PALS - Gate Permits

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1. I want to build a gate across my driveway, do I need a permit?
2. Why do I need a gate permit for my residential driveway? The gate is for the security of my property!
3. Why do I have to provide plans for review? Can't I give you a picture of the gate from the store/vendor? It's just a gate across my driveway.
4. I never heard of a gate permit before. How long has this been a requirement?
5. Why do I need a turn around in front of my commercial/private road gate? The fire department can open the gate.

PALS - General Information

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1. Where does Planning and Land Services have jurisdiction?
2. Will the county come out and trim branches or remove dangerous trees on private property?
3. Where do I report suspected drug activity?
4. Who regulates abandoned watercraft and derelict vessels?
5. Do I need house numbers at the beginning of a long driveway access to my home?
6. Does Pierce County warranty my home after it is final approved by the building inspector?
7. How do I resolve what I believe is a problem with my new home?
8. Can the County help me if the builder refuses to do anything to correct my problem?
9. The front door on my home has a deadbolt that I have to use a key to lock & unlock from both the inside and out side, does that meet code?

PALS - Height / Setbacks

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1. What is the setback requirement from an easement?
2. What are my setbacks?
3. How tall can my house/structure be?

PALS - Historic Preservation

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1. What is the process to nominate a property for designation to the Pierce County Register of Historic Places?
2. How do I find out about the nomination and designation processes?
3. Why would an owner want to designate a property to a historic register?
4. What kind of tax incentives can a property owner expect?
5. What makes a property eligible for listing in the Pierce County Register of Historic Places?

PALS - Home Occupation

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1. Do I need a permit to run a daycare?
2. Do I need a business license to operate a business out of my home?

PALS - Land Division

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1. Can I subdivide my property?
2. How many lots can I have in a short plat?

PALS - Landuse / Zoning

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1. How can I obtain a 'burn letter' for the bank which states I can replace my structure if it's burnt or otherwise destroyed?
2. What is my zoning?
3. What are the allowable uses in a zone?
4. Can I raise chickens, horses, cows, pigs, dogs, cats, Etc... on my property?
5. How many vehicles can a person own and park on their property?
6. What is a principle use versus an accessory use?

PALS - Mechanical / Plumbing

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1. Do I need a plumbing permit to install a sprinkler system in my yard?
2. Do I need a gas-piping permit when I am changing from an electric water heater to gas water heater in my home?
3. Do I need a mechanical or plumbing permit to replace a furnace or water heater?
4. Can I install my lawn sprinkler control valve below grade?
5. Can I cut a hole in the supply duct of my furnace to heat my garage?
6. I am doing a small addition to my home. Can I do the framing, plumbing and mechanical myself without hiring a contractor?

PALS - Online Permits Website

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1. I'm trying to apply for a permit but it says my contractor's license number has expired, what should I do?
2. Why can't I re-schedule for tomorrow the same type of inspection I had today?

PALS - Site Development

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1. What is a site development permit?
2. When is a site development permit required?
3. How do I get a site development permit?
4. Who should I talk to if I have vesting questions regarding the site development work for my project?
5. How can I check the status of my site development permit?
6. Once I make application for my site development permit, may I start site development work?
7. Who prepares the plans and reports that I need to submit for a site development permit?
8. Can I/how do I get an extension for my general site development permit?
9. Can I/how do I get an extension for my residential site development permit?
10. At what point is work considered 'minor work in the Right-of-way' vs. an 'off-site public road improvement'?
11. What is an infiltration trench?
12. What is impervious surface?
13. What is a dispersion trench?
14. Do you have a list of surveyors and engineers?
15. Who do I talk to about a violation (filling, grading, clearing, work in floodplains, work in drainage course, etc.) on my property?

PALS - Site Development Inspections

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1. How do I request a site development inspection?
2. Do I have to be at the site for your inspection?
3. If I cannot get to my site on a daily basis, how am I supposed to know if your inspector required corrections by a certain deadline?
4. I have been calling your inspector all day and I have not gotten a call back, why?
5. Why did your inspector come to my site, suspend my permit, and charge me a re-inspection fee when I did not request an inspection?
6. When I attempted to schedule my inspection through PASS, I didn't get the option for the type of inspection I needed.
7. How long does it take to get an inspection for my general site development permit?
8. How long does it take to get an inspection on my residential site development permit?
9. What if I have other questions regarding Development Engineering inspections?
10. If I disagree with one of your inspector's requirements, what can I do?

PALS - Swimming Pools

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1. My swimming pool has an approved safety cover on it. Do I still need a fence or barrier?
2. What size swimming pool is exempt from requiring a pool permit?

Prosecuting Attorney - Family Support Division

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1. How do I seek child support?
2. What kinds of child support cases does the Prosecutor's Office handle?
3. How can I have the Prosecutor open a case for me?
4. Do I need a lawyer to represent me in a child support case?
5. How do I get custody or visitation rights?
6. Will the Prosecutor work on divorce or non-parental custody cases?
7. How is child support calculated?
8. Can I keep my information confidential?
9. Can I get genetic testing done to see who the father is?
10. How can I be the father and have to pay child support when I never had genetic tests?
11. What can I do if I have an arrest warrant for a child support case?

Public Records

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1. How do I request records that are not available on-line?
2. Where can I get a copy of a police or sheriff report taken in Pierce County?
3. Where can I get a copy of a marriage certificate?
4. Where can I get a copy of a Divorce Decree?

Public Works & Utilities - Arterial Roads

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1. How are county road classifications decided?
2. Why is it necessary to classify roads?

PWU - Deferral Program

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1. Who is eligible for the deferral program?
2. What fees can be deferred?
3. Can I pay all my fees up front if I prefer?
4. If I defer payment, can I rent my property prior to its sale?
5. How do I defer my fees?
6. Is there a cost to defer fees?
7. Will deferring fees add review time to my building permit application?
8. If Traffic Impact Fee rates go up before I sell my property, do I pay a higher rate?
9. Can someone else sign the lien forms for the owner?
10. Can the owner of an existing developed property request a deferral?

PWU - Franchised Utilities

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1. What does it mean to be a franchised utility?
2. Which utility companies are franchised in Pierce County?
3. How do I file a complaint against a utility company?
4. What is the Manual on Accommodating Utilities?

PWU - Roads - Anderson Is. Chip Seal

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1. What is a “chip seal”?
2. Why are we chip sealing the roads on Anderson Island?
3. Will the project delay the ferry?
4. How many days will the project take?
5. Which roads will be chip sealed?
6. When will the project start?
7. How soon will I be able to drive on the new chipseal?

PWU - Roads - Transportation Plan Update

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1. Why Update the Plan?
2. When will the plan be updated?

PWU - SWM - Business Inspections

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1. Will I be charged a fee for the inspection visit?
2. What parts of the system will be inspected?
3. What does the inspector look for?
4. What will happen if problems are found?

PWU - SWM - RFA

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1. When is the vegetation on the county property/levee/pond/ditch going to be cut?
2. When is the debris in the pond going to be picked up?
3. Can the county do anything about a mosquito problem in a stormwater pond?
4. Who maintains this stormwater pond?
5. What should I do if a neighbor's runoff is coming onto my property?
6. How do I report that a tree has fallen on the county's fence?
7. There is a hole in the county's stormwater pond fence. Where can I report it?
8. How can I report a tree on county property that may be hazardous?
9. Someone dumped garbage or other debris on county property. Where do I report it?
10. Is it normal that a stormwater pond is overflowing?
11. What should I do if I see an animal trapped in the county's fenced area?
12. What should I do if I need to retrieve something that was thrown over the fence onto county property?
13. My property is flooding, and it never has before. Why is it doing this?
14. My property is flooding, and I don't know how to fix it. Can the county help me?
15. I saw a sign on county property that said the site is closed to the public or no trespassing. Why can't I access public property?

PWU - SWM - Utility Service Charge

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1. How did the SWM service charge change in 2014?
2. My property doesn’t flood and isn’t anywhere near a stream or river. Why do I have to pay this service charge?
3. What is the SWM Utility service charge used for?
4. How much revenue is generated by the SWM Utility service charge?
5. Why am I charged a Surface Water Management Utility service charge?
6. Can I get a service charge reduction?
7. Why has the service charge increased over the years?
8. How is the SWM Utility service charge determined and collected?
9. Who is responsible for paying the SWM Utility service charge?
10. How are the service charges calculated?
11. What is impervious surface and why is it used to set SWM Utility service charge rates?
12. Is the SWM Utility service charge deductible on my federal income tax?
13. What if I disagree with my SWM Utility service charge?
14. Where can I get more information?

PWU - SWU - Current Projects - Parkland/Brookdale Interceptor

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1. How long will construction last?
2. Why is this project being done?
3. What will the construction consist of?
4. What are the traffic impacts during construction?
5. I live on the project route, are there any impacts to my property?
6. How will I know what the “limits of construction” are for this project?
7. What are the hours of construction and will there be odors, noise or dust?
8. Will my utilities or other services be interrupted during construction?
9. Are there impacts to access of emergency responders and mail delivery?
10. Who is the project contractor?

PWU - SWU - Current Projects - Wastewater Treatment Plant Expansion

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1. Why is this project being done?
2. How long will construction last?
3. What will the expansion project consist of?
4. What are the traffic impacts during construction?
5. Will there be noise or odors?
6. Will sewer services be interrupted during the construction?
7. Will I still be able to purchase SoundGRO fertilizer?
8. Can I take a tour of the treatment plant?
9. Who is the project contractor?
10. Who designed the project?
11. What is the total cost for the expansion project?
12. Where do I sign up to receive updates?
13. Where can I find information on employment opportunities?
14. Who should vendors contact?

PWU - SWU - Sewer Billing FAQs

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1. View all sewer billing FAQs
2. How do I read my sewer bill?
3. How do I start or stop my service?
4. What are the current sewer rates and charges?
5. When is my bill due?
6. How do I pay my sewer bill?
7. Do you offer automatic payments?
8. Do you accept debit or credit card payments?
9. Do you accept payment over the phone?
10. What is the 'Late Fee' on my bill?
11. What if my check is returned by the bank?
12. Why was my account liened?
13. How do I get the lien released?
14. How is payment credited to my account?
15. Who is responsible for paying the sewer bill?
16. How do I add a tenant?
17. What happens if I don't pay my monthly sewer bill?
18. What if my billing address changes?
19. What is the convenience fee for online payments?

PWU Road Operations Snow & Ice

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1. What kind of liquid chemicals does the county use to treat roads?
2. Is salt corrosive? Will it damage my vehicle?
3. Aren't there other anti-icer products that are less corrosive than salt?
4. Will the salt you put on the roads hurt the environment?
5. Why not use sand?

PWU SWU Smoke Testing

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1. Is smoke testing harmful to humans, pets, or furniture?
2. What can I expect during smoke testing in my neighborhood?
3. What if I do see smoke in my house?
4. How long does the smoke testing take?

PWU-SWU-Current Projects-Day Island Force Main

Show All Answers

1. What are the traffic impacts during construction?
2. What are the hours of construction?
3. Will there be noise and/or odors?
4. Will my utilities or other services be interrupted during construction?
5. Are there impacts to access of emergency responders and mail delivery?
6. Are you replacing sewerlines on the island?

Risk Management - Claim for Damages

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1. Can I arrange to meet with the claims investigator assigned to my claim?
2. Do I have to submit a Claim for Damages form to make a claim?
3. How do I file a claim against Pierce County?
4. How long will the investigation take?
5. I filled out a report when I was involved in an incident / accident. Do I still need to file a claim form?
6. I need a rental vehicle because my vehicle is badly damaged or unsafe to drive. How can I get a rental vehicle?
7. I was injured on County property or by a County vehicle, who is going to pay my medical expenses?
8. If I have damage to my vehicle or property, do I need to submit more than one repair estimate?
9. Should I contact my own insurance company regarding this incident?
10. Should I obtain estimates for the damage to my property or automobile?
11. When will a claims investigator contact me?

Risk Management - Deferred Compensation

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1. What are the procedures for doing a hardship withdrawal from my Deferred Compensation account?

Risk Management - LEOFF 1 Administration

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1. Are LEOFF1 members able to do “light-duty” work?
2. Can a LEOFF 1 member return to full-duty if their treating physician releases them?

Risk Management - Reserve Officers' Administration

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1. Where do I send documents that need to be reviewed and approved by the local Reserve Officers' Board?
2. Are Reserve Officers covered under Pierce County’s Workers’ Compensation program?

Risk Management - Safety

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1. What should I do if I have a safety concern in the workplace?

Risk Management - Workers' Compensation

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1. What do I need to return to work?
2. How do I reopen a claim?
3. How do I file a workers' compensation claim?

Sewer & Traffic Operations Facility (PWU)

Show All Answers

1. What is the Sewer and Traffic Operations Facility?
2. What kinds of work do maintenance and operations staff perform?
3. Why does the county need a new facility to house sewer and traffic M&O staff?
4. Where will the new facility be built?
5. Will the facility include sustainable design features?
6. How large is the new facility?
7. How many county employees will work at the new facility?
8. What other amenities will the facility provide?
9. Will traffic be affected on 94th Avenue E during construction?
10. How noisy will construction of the facility be?
11. How will vehicles access the new facility?
12. What are the hours of operation for the facility?
13. I live near the site. What will I be able to see from my house or backyard?
14. How noisy will the facility be when it is in operation?

Sheriff

Show All Answers

1. How do I find out if sex offenders are living in my neighborhood?
2. How do I get a copy of a police report?
3. How do I find out about crime in my neighborhood?
4. How do I know if someone is in jail?
5. Where do I file a police report?
6. Where do I get a copy of my criminal history?
7. Where do I go to get a concealed weapons permit?
8. Who do I contact for an update on my case?
9. Where can I find crime statistics?
10. Where do I go to get my fingerprints taken?
11. Where can I get information on prescription drug disposal?

Sheriff - Community Academy

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1. What is the Community Academy?
2. What is the Purpose of the Academy?
3. When is the Community Academy?
4. Who is eligible to take the Course?
5. What Subjects Are Covered?

Sheriff - Property Room

Show All Answers

1. How Can I Find My Lost or Stolen Property?
2. What is the property room?
3. How Do I Get My Property Back from the Property Room?
4. What is Your Appointment Policy?
5. How do I Report Lost, Stolen or Found Items?
6. What happens to found property if an owner is not located?
7. Are items left unclaimed or abandoned in the Property Room auctioned off?

SoundGRO

Show All Answers

1. How do I order SoundGRO?
2. Why can't I buy individual bags at the treatment plant anymore?
3. I can't find SoundGRO anywhere. Can't you just make more?
4. What is SoundGRO?
5. What is Class A 'Exceptional Quality'?
6. What does the 5-5-0 on the label mean?
7. Where can I use SoundGRO?
8. How is SoundGRO different from chemical fertilizers?
9. Does SoundGRO contain heavy metals?
10. I have a small yard and only need a few bags. Where can I buy them?
11. Why can’t you fill my order more quickly?
12. I heard you’re sold out until 2014. What does this mean for existing orders?
13. When will you accept new orders again?
14. What if I want SoundGRO right now?
15. What other changes might be coming?

Superior - EX PARTE

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1. What are your procedures for presenting orders in Ex Parte Department?
2. What are the hours for the Ex parte department and where is it located?
3. What are type of matters are heard in Ex Parte Department?
4. What are type of matters are NOT heard in Ex Parte Department?

Superior Court

Show All Answers

1. How do I find out what courtroom my hearing will be in?
2. I am a witness for a trial. How do I get my parking validated?
3. I received a subpoena to appear in court as a witness. Where do I go?
4. I missed or can't make my court date. What do I do?
5. My friend is sick and can't come to court. What should he / she do?
6. I need to set a date for a judge to marry me, how do I do this?
7. I need to pay my court fines. Where do I go?
8. My friend is scheduled for a jury trial today. Where will it be?
9. I have a problem with animal control - what do I do?
10. How do I appeal a Misdemeanor Offense?
11. How do I file a complaint?
12. How can I get a copy of an oath?
13. How do I change my name?
14. How do I make a Public Disclosure Request?
15. How do I request a court transcript?

Superior Court - Commissioners

Show All Answers

1. What are the hours for the Exparte department and where is it located?
2. Does my hearing have to be confirmed?
3. What happens if my hearing was not confirmed on time?
4. How do I cancel my hearing?
5. Where is Commissioner Services located?
6. Where do I drop off my working copies?
7. How do I find the courtroom my hearing will be in?
8. How do I obtain my settlement conference hearing date?
9. Where can I get legal forms?
10. How do I get assistance in filling out forms and following procedures?

Superior Court - CourtCall

Show All Answers

1. What is CourtCall?
2. When are CourtCall Matters heard?
3. What is the minimum amount of time required to request for a CourtCall Appearance?
4. Do I need approval from the Court to appear by CourtCall?
5. How do I submit my request for CourtCall appearance?
6. How will I know if my request for CourtCall has been approved?
7. Do I need to submit another request if my hearing has been continued or rescheduled?
8. How much does this service cost?

Superior Court - Criminal

Show All Answers

1. Is there a special form to schedule a criminal hearing?
2. How soon can I schedule a hearing?
3. Where do I get criminal hearing dates approved?
4. When the prosecuting attorney announces 'No charges filed- final' or No charges filed- pending ( NCF'd)', what does that mean?
5. If an inmate is being released from jail either on personal recognizance or bail being posted, what time will the inmate be released?
6. Will I be able to see an in-custody defendant at a pre-trial conference or omnibus hearing?
7. My friend was arrested last night, when and where will he/she go to court?
8. How can a defendant obtain a copy of the court paperwork from a hearing?
9. I am a victim. I want to drop the charges and see the Judge. What do I do?
10. How do I go in earlier than the scheduled start of my jail sentence?
11. How and where do I get bail money returned?
12. Where and when can I take clothes to a defendant for trial?
13. What is DAC and where are they located?
14. Where and what is DOC?
15. How do I get a no-contact order removed?
16. How do I get a conviction off my record?
17. Who do I contact about setting up community service that was ordered by the court?

Superior Court - Interpreter

Show All Answers

1. Do I have to have a court certified interpreter for a civil hearing?
2. How do I get a court certified interpreter?
3. Who pays for interpreters?
4. Can interpreters be used for phone interpreting?

Superior Court - Jurors

Show All Answers

1. How was I selected for jury duty?
2. What should I do if I receive a jury summons in the mail?
3. What if I cannot serve as a juror and need to be Postponed, Excused or am Not Qualified due to living outside of Pierce County, felon, language, or citizenship?
4. What should I bring with me when I report for jury duty?
5. What should I wear for jury duty?
6. How long will I serve?
7. Do I get paid for jury duty?
8. Where do I park when I report for jury duty?
9. Where do I report and what happens?
10. Is security provided?
11. How long will I be at the courthouse?
12. How will I know if I have been excused, deferred or disqualified from jury duty?
13. What happens if I don't report for jury duty?
14. Will I serve on civil or criminal trials?
15. Can I be late?
16. Will my employer fire me if I serve as a juror?
17. What if my employer wants proof that I was serving on jury duty?
18. Can I smoke?
19. How can my family reach me in case of an emergency?
20. Will I be locked in a hotel during the trial?
21. Where do I have lunch?
22. Can I volunteer for jury duty?

Superior Court - Visiting Judge

Show All Answers

1. When will the next visiting judge be here to hear motions on a Visiting Judge case?
2. Where will my trial for my Visiting Judge case be heard?
3. What are upcoming dates for Visiting Judge motion trades?
4. Which Visiting Judge will be coming to hear motions on my visiting judge case next month?

Sustainability

Show All Answers

1. What is a sustainability plan?
2. Who needs a sustainability plan?
3. What does a sustainability plan cover?
4. How do we develop a sustainability plan?
5. How do we implement a sustainability plan?
6. How do we measure sustainability plan success?

Traffic Counts

Show All Answers

1. I see a counter on my road. Does that mean it's going to be widened?
2. Why are some counts listed every year and some aren't?
3. Why is my road not listed?
4. When will you count my road?

Veterans Bureau

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1. Where do I apply for my veterans disability compensation benefits?
2. How can I order my DD-214 or other service records?
3. How do I reach the Veterans Administration and Washington State Department of Veterans Affairs?

Wastewater Collections

Show All Answers

1. What should I do if the red light on the grinder pump alarm is activated in my home?
2. What should I do if I lose something valuable down a drain or toilet in my home?
3. What should I do if I see sewage backing up inside my home or coming out though the clean-outs in my yard?