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This holiday season, we’re giving you
the gift of improved customer service.

Staff at Planning and Public Works (PPW) and Tacoma-Pierce County Health Department spent the last year working together to prepare for faster service times, more electronic visibility and a better customer experience—for you.

You can get more information online.
  • You can see the documents you submit, status and approvals online.
  • We review all applications electronically.
  • You get emails when we have an update to share or issue your permit.
  • We can view and review work in either system.
You benefit from streamlined processes.
  • You can submit applications online or in person at PPW or the Health Department.
  • You get review of single-family homes with a single site plan.
We’re working better together.
  • Staff from Planning and Public Works and the Health Department are co-located at the Annex.
  • Both agencies’ staff attend Advisory Group meetings.
We’ve got great things in store for 2020.
We’ll continue to simplify the permitting process and improve review times, and:
  • Offer a combined application for Onsite Septic Systems and Individual Wells to reduce paperwork and improve efficiency in review.
  • Reduce permit types and link permits associated with certain actions to reduce the number of applications to track.
  • Share shoreline regulations and septic needs.
  • Revise online instructions to reduce application errors.
You can stay in the know with our quarterly updates in 2020. Preview what’s next and get a behind-the-scenes look at all of our improvements at tpchd.org/colocation.

We wish you a Happy Thanksgiving!


Melanie D. Halsan
Assistant Director
Pierce County Planning & Public Works

Jessica Gehle, MPH
Environmental Health Division Director
Tacoma-Pierce County Health Department

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